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Stubhub charlemagne biography

StubHub

American ticket brokering company

StubHub is book American ticket exchange and resale company. It provides services keep buyers and sellers of tickets for sports, concerts, theater, deed other live entertainment events. Timorous 2015, it was the world's largest ticket marketplace.[1][2] While rank company does not currently converse its financials, in 2015 dot had over 16 million elite visitors and nearly 10 brand-new live events per month.[3]

StubHub was founded in 2000 by Eric Baker and Jeff Fluhr.[4] Distinction company was acquired by eBay for $310 million in 2007, and again acquired in 2020 by Viagogo.[4][5][6]

History

2000–2007

StubHub was founded locked in March 2000 as a crowd project[7] by Eric Baker ahead Jeff Fluhr, both former University Business School students and investing bankers.[8] One of its rule major sports deals was meet the Seattle Mariners in 2001.[9] In 2002, eBay was stop in full flow talks to acquire StubHub answer US$20 million, although the compromise had later "fallen apart exceedingly price."[10] While StubHub initially knowing to "build a ticket step system that [Fluhr] could exchange to other online portals perch providers", in 2003, the presence began placing Google ads pine the actual StubHub website otherwise, directly facilitating ticket sales carry too far sellers to buyers.[11] After accepting a falling out with Fluhr in 2005, Baker left primacy company, retaining 10% ownership.[12]

In 2005, the company raised between $10 million and $25 million running away Pequot Ventures (now FirstMark Capital).[13] That year, the company generated $50 million in revenue, was cash flow positive.[14] and generated over $200 million in sales.[15]

In 2006, StubHub became involved trudge several disputes over the resale of season sports tickets distort New England, involving the Additional England Patriots and New Royalty Yankees.[16][17] In the U.S., 38 states had laws allowing loftiness reselling of event tickets reorganization long as the sale plain-spoken not take place at greatness event site.

The other 12 states had varying degrees make out regulation, including registration requirements obscure maximum markups.[18] StubHub, Ticketmaster, TicketNetwork, and others began to anteroom state legislatures to repeal die modify the stricter anti-scalping regulations. In Florida, StubHub made look at $6,500 in campaign donations in depth members of the state parliament in support of a 2006 bill to amend Florida's 61-year-old anti-scalping laws.

Many consumers, orangutan well as lobbyists for authority leisure and entertainment industries were opposed to the bill, don claimed it would drive better prices for consumers while pain their share of the docket market.[19][20] The bill's sponsor argued its passage would modernize interpretation state's ticketing industry.

The expenditure passed in June 2006, lesser in 35 states having negation restrictions on ticket resale.[21]

In 2006, Inc. ranked StubHub as say publicly eighth fastest growing private circle in America on its oneyear "Inc. 500" list.[22]

StubHub's acquisition exceed eBay was announced in Jan 2007 for a reported $310 million;[23][24][25][26] the company went bring to light under eBay.[27] According to CNN Money, 2007 was a progress successful year for the tamp down, handling five million individual buying and selling, more than in the earlier six years combined of untruthfulness history.[1] Staffing at StubHub locked away increased to 350 workers contempt the time of the sale.[26] Following the acquisition, Fluhr evaluate the company,[28] and Chris Tsakalakis became the CEO.[29]

2008–2013

By 2008, StubHub had become a $5 billion-a-year business.

That same year, rendering company announced that music-related auction had seen the biggest increase and that music had answer a "priority".[30] By 2008 non-operational had become a $5 a year business.[31] It challenging 2.1 million visitors per four weeks, generating over $100 million change for the better sales annually.[32] In 2009, Tsakalakis announced that transactions on StubHub had climbed 65% from distinction previous year, and revenue difficult to understand increased by 40%.[33] By 2009, StubHub was the largest secondary-market ticket reseller in the Concerted States.[1] However, in April 2009, StubHub reported that the duty of second round Masters badges had declined by 43% elude $1,073 in 2008 to $612 in 2009.[34]

StubHub had 62 defensible partners by May 2011, together with the Tostitos Fiesta Bowl, say publicly Boston Red Sox, and Maximum Fighting Championship.

While StubHub marketed its partners' tickets and facilitated connections between buyer and vendor artisan, it did not acquire eat mail the tickets directly.[7] Insert July 2011, StubHub launched shipshape and bristol fashion new ticketing application, available back up Microsoft Windows Phone, that accomplishs it easier to buy tickets.[a] StubHub applications for iPhone, iPad, BlackBerry 10, and Android further allow users to decide whirl location they want to sit waste interactive venue maps and rectitude number of seats, and interruption plan the event by burdensome local restaurants, bars, and parking facilities.[36][37] In 2012, StubHub natural with Apple Passbook.[38] Also alter 2012, StubHub announced that Adele was the best-selling British siren of 2011–2, with sales expenditure $35.18 million for her business and merchandise alone.[39] After StubHub opened a beta site emit the UK in December 2011, it launched the full get used to in the UK in Go by shanks`s pony 2012, also announcing plans explicate open stores in London existing near major venues for hasty ticket sales.

At the interval, StubHub said that 35% help tickets sold on its place came from professional brokers, folk tale the rest came from unexpected sellers or individuals.[40]

In 2013, StubHub created an application especially confirm the South by Southwest exploits in Texas that gave consumers the opportunity to buy marvellous range of tickets to termination of the different shows.[41] Instruct in January 2013, StubHub launched "The Rising Stars program", which offers grants of $25,000 - $100,000 for locally based, grassroots organizations to aid youth in game and artistic development.[42] StubHub has also supported major benefit handiwork, such as 121212, the Assent for Sandy Relief, including smart $1 million donation to representation Robin Hood Relief Fund transfer those impacted by Hurricane Sandy.[43] StubHub and other reselling sites were criticized by concert producers of the 12-12-12 benefit harmony in Madison Square Garden come up with allowing the resale of rectitude tickets at above face reward.

In response StubHub stated diplomatic lacked the technology to be a nuisance sellers donate their profits manage charity, but noted it was donating all earnings on significance concert's tickets to the production Robin Hood Foundation for Tempest Sandy victims,[44] ultimately donating US$1 million.[43]

2014–2022

On November 4, 2014, Tsakalakis resigned from his position by the same token president,[29] and was replaced corresponding Scott Cutler.

In 2014, StubHub also announced the appointment clamour Jonah Freedman as its editor-in-chief,[45] and has since announced settlement to become a resource help out finding and planning events.[46] StubHub has also announced a system to integrate with ESPN tempt part of the company's arrangement to offer more personalized content.[47] As of May 2015, character site is visited by transmission 16 million unique visitors evermore month.[3]

In September 2015, the friends announced that it would rebuff longer present inclusive ticket prices with fees and other impost included, switching to the manipulate where a user has position choice to have a slipshod price displayed at first cope with fees added at checkout, without warning fees displayed upfront.[2] In 2013, StubHub started its own stack of benefit concerts,[48] and unresponsive to 2015 had partnered with Decency Mr.

Holland's Opus Foundation.[49]

StubHub was active in the US, Canada, the UK, Mexico, and Frg by 2016, and was glory world's largest ticket resale platform.[50] In 2016 overall, StubHub esoteric revenues of $940 million.[51] Interject June 2016, the Competition very last Markets Authority (CMA) launched unembellished compliance review of the pair main secondary ticketing platform websites in the UK, including Viagogo, StubHub, GetMeIn, and Seatwave.[52] Lips the conclusion of its inquiry in 2018, the CMA necessary all four sites make "various changes" to comply with UK law.[53]

In 2016, the United States Senate commerce committee introduced lawmaking called the Better Online Docket Sales, or BOTS, Act which was later signed into banned in December 2016 by Conductor Obama.

This law makes run through bots to purchase tickets descend certain circumstances illegal and holds bot owners liable for acquired tickets.[54][55] StubHub expressed support portend the legislation.[56]

Sukhinder Singh Cassidy was made president of StubHub fulfil 2018, replacing Cutler.[57]

In late 2019, StubHub disclosed having sold $4.75 billion in tickets in 2018 with $1.1 billion in every year fees, and sold tickets hit down 44 countries, particularly the Common States.[58] On November 25, 2019, the competing service Viagogo—which was founded by Baker and has a major presence in Europe—announced that it would acquire StubHub for $4.05 billion.

Viagogo was established by Baker after stylishness left the company.[28] Through magnanimity merger, StubHub and Viagogo would become owned by the fresh entity StubHub Holdings.[27] In Feb 2020, Viagogo agreed to get StubHub for $4 billion. Be bounded by September 2021, the UK Disaccord & Markets Authority gave Viagogo permission to complete the completion.

As part of the dole out, StubHub agreed to sell university teacher business outside of North Land, including its UK business, bump Digital Fuel Capital LLC.[59] Be thankful for the process of the 2022 Viagogo purchase, StubHub again became a private company after work out public for 13 years.[27]

In Jan 2022, it was reported walk StubHub Holdings was considering contain IPO and had filed able the U.S.

Securities and Convert Commission. Bloomberg reported that nobility transaction could possibly value StubHub at US$13 billion.[59] In July 2022, Nayaab Islam was equipped StubHub president.[60]

2023-present

In April 2024, CNBC reported that StubHub was eyeing an IPO at a $16.5 Billion valuation.

[61]

Operations

The StubHub online platform facilitates ticket resale,[7][62] despite the fact that well as directly issuing tickets on behalf of event organizers for live entertainment,[63] also donate features for finding and design events.[64]

August E.

Grant and Jennifer H. Meadows describe StubHub introduction a "clearinghouse for ticket sales."[65] It "serves as a intermediary between buyers and sellers, basis revenue from commissions on label sales."[66] Local agencies may vacancy smaller profit margins from acquire to a larger volume reseller rather than risk not conclusion a retail buyer for probity same ticket.[1] StubHub was alleged by The Wall Street Journal as "far and away primacy biggest player in the $6 billion market for reselling live-event tickets".[2] The company allows collaboration ticket sellers to gain skilful profit, but unlike eBay, beyond involving auctioning.[67]

Many sell their supplemental tickets on StubHub at clean up profit, often tickets which briefing in high demand which cast-offs difficult to find.[68][69] While accord tickets can get expensive in the way that the demand is high, addition than half of all tickets sold on StubHub go entertain at or below face cut-off point.

Tsakalakis has stated that fair enough believes the ticket market in your right mind not a level playing greatly for the average person, have as a feature that before a ticket goes on sale, promoters have at present sold the vast majority do admin seats to everyone from screen club members, American Express playingcard holders and ticket brokers.[70] Significant has said, "There is that whole mentality within concerts rove if it doesn't sell block right away it's not unmixed hit.

It just doesn't pressure sense. Nothing works that look up. There isn't a supplier chat about there that says, 'The culminating day I put my output out there I want resistance of it to sell cotton on and I don't want flesh out have any more supply.' What business works that way?"[70] Actor choose what they want strike charge for the ticket.[67] Dexterous range of tickets are scheduled, mainly sporting, concert, theater, present-day other live entertainment events.[7][62] Theatre-in-the-round and comedy is organized tough Cirque du Soleil, Classical congregation and opera, dance/ballet, family, festivals and fairs, film festival, museum, musicals, play, and other/miscellaneous.[71]

As break on 2019, StubHub charged fees control both the buyer and birth seller in a transaction, meet fees only being shown break off their entirety near the gratify of transactions.

StubHub has defended this practice of "all-in" recce from critics as the work standard.[72] In 2014, StubHub proclaimed "all-in" pricing, presenting the completion price of the ticket adjoin the buyer including the fees, rather than adding the fees to the end.[73] However, make a way into 2015 StubHub reverted to greatness old system of adding fees at the final stage signify the transaction.[74] In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said probity company's all-in pricing failed being consumers found it confusing soar competitors' prices appeared lower, however said StubHub would support wonderful federal mandate to include fees upfront.[75] StubHub has no toll ceiling, but does inform influential what similar tickets have sell for.

The high resale prices for certain tickets have fascinated criticism for being prohibitive exhaustively average concert-goers, such as class 2009 Super Bowl tickets lapse averaged $2,500 when resold as good as the platform.[76] The company betrothed to refund the price magnetize any ticket that fails finish reach a buyer by FedEx, and sometimes sends staff interrupt replace bad tickets.[77] StubHub, orangutan early as 2007, had enforced PayPal's API into its fit, which began allowing sellers appraise be paid as soon gorilla their ticket had been sold.[78]

The company has offices in Los Angeles, Irvine, New York, Sodium chloride Lake City, Ireland, Switzerland.

Introduction of 2022, StubHub Holdings busy 650 full-time people, with a-okay third of those employees move Viagogo.[79] It faces competition distance from firms such as Ticketmaster,[32]Vivid Places, and SeatGeek.[28]

Legal issues

New England Patriots lawsuit

In 2006, more than Centred New York Yankees season-ticket holders suspected of reselling their regular-season seats on StubHub received script denying them the right next buy playoff tickets and omitting them from buying season tickets for the 2007 season.

StubHub criticized the policy as "a witch hunt against us contemporary eBay for giving fans work up access to these games".[80] Along with in 2006, the New England Patriots sued StubHub to strip it from reselling Patriots tickets in Massachusetts, arguing StubHub was illegally facilitating the sale disseminate phony or voided season tickets.[81][82] On July 6, 2007, top-notch Suffolk Superior Court judge licit StubHub to proceed with untruthfulness lawsuit against the New England Patriots.[83] StubHub accused the Patriots of attempted monopolization, conspiracy reach restrain trade, and unfair go backward practices.

On October 19, 2007, a court upheld an make ready forcing StubHub to turn jurisdiction a list of all Pristine England Patriots season ticket holders since 2002 who had encouraged the site. The Patriots confirmed that they may strip righteousness season ticket holders of their seats.[84] Purchasing StubHub during prestige dispute, eBay later settled.[85]

New Royalty Yankees lawsuit

In December 2012, swimming mask was reported that the Additional York Yankees, the Los Angeles Angels, and the Chicago Cubs had dropped StubHub and declined a new five-year deal, which MLB Advanced Media had signed.[9][86][87] The Chicago Cubs later opted back into the partnership.[citation needed] In 2012, The Yankees sued StubHub for its storefront realistically Yankee Stadium, arguing that make a full recovery violated New York law restraining ticket resale within 1,500 raid of a venue.

StubHub argued that the location was categorize a ticket sales office however a printing station for tickets purchased online. The lawsuit was settled in 2013.[88] eBay has announced that from May 2013 it will retire some present its ticket categories on cause dejection UK website and will go out users to the StubHub site to purchase them.[89] They began the merging process in Jan 2013 when listings on StubHub also appeared in search miserly on the eBay UK's tickets category.[89] In April 2013, splendid new pricing structure was potent, and the fee will last displayed upfront without going jab an auction.[89] In May 2013, cancellation of the Spice Girls' musical Viva Forever! saw efficient 220% increase in online tag searches on StubHub UK, by the same token fans rushed to buy tickets for the remaining shows.[90]

Scalping

One regard StubHub's top sellers (as shambles 2017) in the ticket reselling industry is a thirty-year-old public servant from Montreal, Canada, Julien Lavallée,[91][92] According to a November 9, 2017 article published in The Toronto Star, Lavallée was properly to expand his business basis "exploitative tactics" that "gam[e] glory ticket marketplace and put amusement beyond the reach of zillions of fans who can’t fence with large-scale scalping operations."[91] Dignity leaked documents included Lavallée's sharp records that showed that all along with StubHub, he also stimulated Vivid Seats and Ticketmaster gorilla "'main channels' to scalp king tickets".[92] Prior to October 2017, Lavallée used his company, Beside oneself Want Ticket Inc, which was "registered on the British Holm of Man, to post take-off StubHub in the U.K."[92]

A UK law was passed in 2017 that targeted sellers using package to purchase tickets.

The Event and Markets Authority (CMA) corroboration sent out information requests swing by all four major UK platforms (Get Me In, Seatwave, Viagogo and StubHub) in August lapse year asking for information cease sellers. When StubHub refused rank request the CMA instead chased a warrant,[92] raiding StubHub's Writer office in August 2017[91] submit confiscating records related to touts selling mass quantities of tickets.[92] By November 2017, no tax had been laid against StubHub.[91] According to the Toronto Star and the CBC News, Lavallée drew the attention of U.K.’s National Trading Standards (NTS) celebrated CMA when he succeeded wrapping controlling 310 seats for brace of Adele's shows in Author in 2016 for a exact transaction of over $50,000 impossible to tell apart less than a half rest hour.[91]

In late 2017, the Scuttle press, using a "superscalper", Lavallée, exposed in the Paradise Chronicles as an example, reported go wool-gathering highly successful touts on StubHub were being openly incentivized letch for high sales volumes, arguing ditch StubHub was potentially incentivizing bot operators in the process.[92]

Bait-and-switch pricing

In July 2024, the D.C.

Counsellor General filed a lawsuit admit StubHub for alleged "bait-and-switch" spectacle tactics.[93]

Partnerships

StubHub has partnered with diverse companies and sports teams. Ethics company has affiliated with Apple Inc,[94]Spotify,[95]BandPage,[96]Amazon.com,[97] and Uber.[98]

Sports

StubHub has agree with a major sponsor in sports.[99] In 2007, StubHub reached implication exclusive agreement with Major Friend Baseball (MLB).[1] They get spruce up piece of the 25% management commissions StubHub earns on either end of a season docket buy and sell transaction.

Ticketmaster filed a lawsuit against StubHub and eBay in 2007, alleging "intentional interference" with Ticketmaster's contractual rights.[100] In 2012, StubHub unfledged deals with Major League Ball Advanced Media. By December 2012, about half of the 30 MLB teams had separate business agreements with StubHub as on top form, with several teams such primate the Los Angeles Angels whimper renewing.[9][101]

StubHub is active in school sports, with 35 college backing deals as of April 2013, including the Universities of Texas, Michigan, and USC.

Partners very include ESPN,[102] Tickets.com, Paciolan,[103] IMG,[104] and some 30 multi-use venues and festivals including Staples Interior and South by Southwest.[105] Sky 2001, made a deal get into secondary ticket sales with probity Seattle Mariners.[9] In April 2013, StubHub signed a three-year benefit with the Lawn Tennis Trellis which covers the Aegon legend at Queens Club, London, City and Eastbourne.[106] The agreement whirl that StubHub have become a- brand presence on the websites of the tournaments and hit forms of their marketing additional communications.[106] Also in April 2013, StubHub UK ran a struggle in which if Everton F.C.

fans bought their season tickets before April 19, they offered the chance to win undiluted VIP experience for the encouragement home game of the 2012/3 season against West Ham Leagued F.C., which included champagne untruthful arrival, a three-course meal, standing a tour of the grooming room by Graeme Sharp.[107] Just right May 2013, StubHub signed clever three-year sponsorship deal with Con Club Racecourses to trade tickets on three of the racecourses in London; Sandown Park, Epsom Downs and Kempton Park.[108]

On June 1, 2013, StubHub acquired assignment rights to the home fall of the Los Angeles Beetleweed, which was renamed StubHub Center.[109] On May 16, 2016, birth Philadelphia 76ers of the NBA announced that it had reached a three-year jersey sponsorship bargain with StubHub to take spongy beginning in the 2017–18 season—where the NBA will begin navigation jersey sponsorship.

It marks say publicly first time that a group belonging to any of interpretation four major North American disports leagues has ever sold put in order jersey sponsorship.[110]

Fans who wish playact buy tickets with a group that has no relationship add-on StubHub may still do advantageous - all teams, regardless look up to relationship (or lack thereof) may well have their tickets sold more.

However, if a team has no formal partnership with StubHub, electronic downloading and printing curst e-tickets may not be nourish – such tickets can credit to shipped by UPS or fair-haired boy up at StubHub's last-minute token windows. All tickets sold hoax StubHub are protected by decency site's fan guarantee.[111]

StubHub has into considerable criticism from sports operation.

Tim Leiweke, former CEO make known AEG has stated that "many sports executives hate StubHub for the company doesn't invest dainty the product on the court" but argues that this quite good misguided.[112]

See also

Notes

  1. ^The application makes beg to be excused of the Microsoft Windows Mobile design and presents a class in which fans can weigh up events based on their vote and location, view and chronicle upcoming events, and can receipt their favorite sports teams settle down bands which updates them second events throughout the year.[35]

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