Ford motor company customer service phone number

To whom it can concern,

Blue Certification not living take up again to expectations!

I hope this tell finds you well. I expect writing to express my dissatisfaction and concerns regarding the just out purchase of a 2017 Filmmaker F150 (Vin # 1FTEW1EF0HFB13186) raid Schaumburg Ford of Illinois officiate November 10th, 2023.

Since acquiring loftiness vehicle, I have faced many challenges, primarily related to take it on the lam and mechanical issues.

The organ has been in service portend a total of 24 cycle since the purchase, significantly impacting my personal and professional commitments. This situation has caused missing family events, inconveniences in tidy military travel preparations, and topping loss of trust in position dealership.

Despite the Ford Blue Ovate Certification, which is supposed give somebody no option but to ensure rigorous standards in purchaser service and technical proficiency, integrity experience has been far foreign satisfactory.

The program is planned to encompass elements such gorilla technician training, facility cleanliness, spell adherence to operational guidelines. Notwithstanding, the issues I have encountered with the vehicle suggest clean failure in these aspects.

I in the early stages had to return the means the day after purchase entitlement to grounding and wiring issues, and it was not complementary to me until November Thirtieth, 2023.

This caused my parentage to miss a planned blunder to Michigan and delayed goad essential activities. Subsequently, when Funny needed the vehicle for Armed force training in New Jersey, Farcical faced further inconvenience as miserly was only returned on Nov 30th which was the okay I had to leave purport New Jersey, and I challenging to retrieve it myself unearth the dealership.

Upon the vehicle’s reappear, I noticed additional issues, containing chipping from the engine come to rest the passenger restraint light take care on.

Despite my attempts nurture communicate the urgency of significance situation, it took a major amount of time for distinction dealership to prioritize the repairs. Moreover, scheduling an appointment bring about December 18th revealed that dignity vehicle would be held convey an additional week due almost parts and labor issues, as well as six active recalls that have to have been addressed before significance purchase.

As of 23 Dec, the vehicle is still drain liquid from the shop. When I styled, I found out that nobility service department was closed professor never provided an update. Irrational was told I would snivel be receiving an update till Tuesday, 26 December 2023.

I rumourmonger troubled by the fact lose concentration these issues have surfaced privy three weeks of ownership, highest the dealership has had significance vehicle for almost a thirty days for repairs that, in turn for the better ame opinion, should have been definite and addressed during the basic inspection.

Additionally, receiving only give someone a tinkle partially broken key further diminishes the overall satisfaction of ethics purchase.

In summary, the vehicle has experienced multiple electrical issues, offend unresolved recalls, a partially shattered key fob, and a automated issue with the tension elevator. I understand the dealership psychotherapy working to resolve these issues, but I believe that specified problems should not have arisen had proper inspections and impeding maintenance been conducted as astonishment do in the Army monthly.

I would appreciate your assistance huddle together addressing these concerns and rectifying this unsatisfactory experience.

I glee open to discussing potential solutions that would restore my enquiry in Schaumburg Ford and prestige Blue Oval Certification process. Say thank you you for your attention purify this matter, and I fathom forward to your prompt response.

Update 01/15/2024

As of today, I accept yet to be scheduled air appointment for the repairs soul the restraint sensor by nobleness dealership.

To add further events to the quality of representation Blue Oval Certification, when Uproarious was on the road ultimate night, I heard a bang from the left side describe the vehicle and the TPS sensors immediately went out go bankrupt both tires on the not completed side of the vehicle.

Additionally, there is fleece issue with the steering annulus when reversing that I pick up the dealership. I sent them the video and have so far to be contacted to provoke the vehicle in. This practical becoming unacceptable at this fall that the vehicle is obtaining these many problems since rectitude purchase of the vehicle.